Privacy Policy

Last updated: 1 January 2026

This Privacy Policy explains how xelorise.com LLC ("we", "us") collects, uses, and protects personal data you submit through our contact form, in compliance with the Law of Ukraine "On Personal Data Protection" No. 2297-VI of 01.06.2010 and the EU General Data Protection Regulation (GDPR) (EU) 2016/679.

1. Data Controller

xelorise.com LLC, EDRPOU 39976255, Business Center 'Gulliver', 1 Sportyvna Square, Kyiv, 01023, Ukraine. Email: contact@xelorise.com. Phone: +380 664 391 1254. Managing Director: Julia Petersen.

2. Personal Data We Collect

Name and email address you provide via the contact form.
Phone number, if you choose to share it.
Any message content you submit.
Technical data (IP address, browser type) collected automatically.

3. How We Use Your Data

To respond to your inquiries and provide requested services.
To improve our website and customer experience.
To comply with legal obligations.

4. Legal Bases

We process your data based on your consent (Art. 6(1)(a) GDPR; Art. 11 of Law No. 2297-VI), to perform a contract, and for our legitimate interests. You may withdraw consent at any time.

5. Cookies

We use cookies and similar technologies. Under the Law of Ukraine "On Electronic Communications" No. 1089-IX of 16.12.2020, we obtain your prior informed consent before storing or accessing information on your device.

6. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by law.

7. Your Rights

Access, correct, or delete your data.
Restrict or object to processing.
Data portability.
Lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights.

8. Contact Form

By submitting the form, you consent to the processing of your personal data for the purpose of responding to your request.

9. Complaints

If you are unsatisfied, you may file a complaint with us or the Ukrainian Parliament Commissioner for Human Rights. Consumer complaints are handled under the Law of Ukraine "On Consumer Protection" No. 3153-IX of 10.06.2023.

10. Changes

We may update this policy. The latest version is always on this page.